FAQ

Each ARTip set includes your press-on nails and application essentials. You can find the full details on our What's Included page.

Use our Sizing Guide and measure carefully before you order. A close fit helps the nails feel more natural and wear longer.

Choose the size that fits your nail without pressing into the skin. You can gently file the side edges for a softer fit.

Yes, with gentle removal and care, many sets can be worn again.

Yes. You can gently file the length or shape to better suit your hands.

Wear time depends on fit, prep, aftercare, and the adhesive you choose. Tabs are best for shorter wear, while glue gives a longer hold.

Use tabs for short wear or special occasions. Use glue when you want a stronger and longer hold.

Start with clean, dry nails, choose the right sizes, and follow our Tutorial page step by step.

Never force them off. Soften the adhesive first and lift gently to protect your natural nails.

They shouldn't when applied and removed gently. Most damage comes from forcing them off or over-buffing the natural nail.

Yes, but long soaking, harsh pressure, and picking at the edges can shorten wear.

If your order has not started processing yet, we may still be able to help. Email us as soon as possible with your order number and requested change.

We accept the payment methods shown at checkout.

Usually only one discount code can be applied per order unless stated otherwise.

Processing time is shown at checkout. Once your order is on its way, you'll receive a shipping confirmation email.

If your shipping method includes tracking, your tracking link will be sent by email after your order is fulfilled.

If international shipping is available for your destination, you'll see it at checkout.

Orders that cross borders may be subject to duties, taxes, or carrier fees. These charges are set by the destination country or carrier. Read our Shipping Policy for more details.

Please read our Return & Refund Policy for the full details. Because press-on nails are personal-use items, eligibility may depend on whether the set is unopened, unused, and in original condition.

Email us with your order number and clear photos as soon as possible. If we made a mistake or your order arrived damaged, we'll review it and help make it right.

If the set is unworn and unopened, contact us before use and we'll let you know what options are available.

Start with our Sizing Guide, then visit Tutorials, then choose a shape and style you feel comfortable wearing.

Some styles may return, while others are made in smaller runs. If restock alerts are available, you can sign up on the product page.

Yes. If you're unsure about size, shape, or application, email us before checkout and we'll help guide you.

Email us at hello@artipnails.com. If your question is about an order, please include your order number. You can also use our Contact Us page.