Privacy Policy

Last updated: May 21, 2026

This Privacy Policy describes how ARTip Inc., operating as ARTip and ARTip Nails (“ARTip,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit our website, place an order, contact us, subscribe to our communications, or interact with us online.

By using our website or purchasing from us, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with ARTip.

Information you provide directly to us

We may collect personal information that you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment confirmation details
  • Customer account information, if you create an account
  • Messages you send to us through email, direct message, contact forms, or customer support
  • Nail sizing information, if you choose to provide it
  • Product preferences, reviews, or feedback
  • Social media handles or public content if you tag, mention, message, or interact with ARTip on social media

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Products viewed
  • Items added to cart
  • Time spent on our website
  • Referring website or source
  • General location information
  • Cookies, pixels, and similar tracking technologies

Information from third parties

We may receive information from third-party service providers that help us operate our website, process payments, fulfill orders, provide analytics, or deliver marketing communications.

2. How We Use Your Information

We use your personal information to operate our business and provide our services, including to:

  • Process and fulfill your orders
  • Confirm your purchase
  • Arrange shipping and delivery
  • Communicate with you about your order
  • Respond to questions, requests, or customer support messages
  • Provide product, sizing, or application support
  • Manage returns, exchanges, or order issues
  • Improve our website, products, services, and customer experience
  • Personalize your shopping experience
  • Send marketing emails, product updates, promotions, or brand news, where permitted
  • Show relevant advertising or content
  • Detect, prevent, and investigate fraud, unauthorized transactions, or security issues
  • Protect our website, customers, business, and legal rights
  • Comply with legal, tax, accounting, regulatory, or business record obligations

We only collect and use personal information that is reasonably necessary for these purposes.

3. Orders and Payments

When you place an order, we collect the information needed to process, fulfill, and deliver your purchase.

Payments made through our website are processed by third-party payment providers. ARTip does not directly store your full credit card number or complete payment card details. Payment information is handled by secure payment processors according to their own privacy and security practices.

4. Shopify and E-Commerce Services

Our website may be hosted and operated through Shopify or other e-commerce platforms and service providers.

These providers may collect, process, and store personal information on our behalf so that we can:

  • Operate our online store
  • Process orders
  • Accept payments
  • Manage checkout
  • Track inventory
  • Provide customer accounts
  • Analyze website performance
  • Support shipping and fulfillment
  • Improve fraud prevention and security

Shopify notes that merchants are responsible for their own privacy practices and that customers should contact the merchant or review the merchant’s privacy policy for questions about how a store processes personal data. (Shopify)

5. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to support website functionality and improve your browsing experience.

Cookies may be used to:

  • Keep your cart active
  • Remember your preferences
  • Understand how visitors use our website
  • Measure website performance
  • Improve our products and services
  • Support advertising, analytics, and marketing
  • Help detect fraud or security risks

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how certain parts of our website function, including checkout, cart features, and saved preferences.

Shopify also provides customer privacy tools that merchants can use to help manage privacy and consent settings. (Shopify Help Center)

6. Marketing Communications

If you subscribe to our newsletter, join our mailing list, enter a promotion, or otherwise agree to receive marketing messages, we may use your contact information to send you:

  • Product launches
  • Collection updates
  • Promotions
  • Restock notices
  • Brand news
  • Educational content
  • Special offers

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
hello@artipnails.com

Even if you unsubscribe from marketing emails, we may still send you non-marketing messages related to your order, account, customer service request, or legal obligations.

7. How We Share Your Information

We do not sell your personal information.

We may share your personal information with trusted third parties only when necessary to operate our business, provide our services, or comply with the law.

This may include:

  • Website hosting providers
  • Payment processors
  • Shipping carriers
  • Fulfillment partners
  • Email marketing platforms
  • Analytics providers
  • Advertising platforms
  • Customer service tools
  • Fraud prevention and security providers
  • Professional advisors, including accountants, lawyers, or consultants
  • Government, regulatory, law enforcement, or legal authorities, where required or permitted by law

These third parties are only provided with the information reasonably necessary to perform their services.

8. Social Media and User-Generated Content

If you tag ARTip, mention us, submit a review, send us photos, or share content with us on social media, we may view, respond to, or share that content in accordance with the platform’s rules and your privacy settings.

We will not claim ownership of your content. However, if you submit content to us directly or tag us publicly, you understand that your content may be visible to others depending on the platform and your account settings.

If we would like to use your photo, video, review, or testimonial for marketing purposes beyond normal social media sharing, we may ask for your permission.

9. Third-Party Links

Our website, emails, or social media pages may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no online store, website, payment system, or electronic transmission is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing business records
  • Meeting legal, tax, accounting, and reporting obligations
  • Resolving disputes
  • Preventing fraud or misuse
  • Enforcing our agreements and policies

When personal information is no longer required, we will delete, anonymize, or securely dispose of it where appropriate.

12. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Withdraw consent for certain uses of your information
  • Request deletion of certain personal information
  • Ask questions about how your information is collected, used, or disclosed
  • Make a privacy-related complaint

To make a request, contact us at:
hello@artipnails.com

We may need to verify your identity before responding to certain requests.

Please note that we may not be able to delete certain information if we are required to keep it for legal, tax, accounting, fraud prevention, dispute resolution, or business record purposes.

13. International Storage and Processing

ARTip is based in Toronto, Ontario, Canada.

Some of our service providers may store, process, or access personal information outside of Canada, including in the United States or other jurisdictions.

If your personal information is transferred outside of your province, territory, state, or country, it may be subject to the laws of that jurisdiction. We take reasonable steps to ensure that our service providers protect personal information appropriately.

14. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or privacy practices.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

ARTip Inc. / ARTip Nails
Toronto, Ontario, Canada
Email: hello@artipnails.com